.page-faq {
  background: var(--ink);
  color: var(--cream);
}

/* ---------- Hero ---------- */
.page-faq .faq-hero {
  position: relative;
  padding: clamp(22px, 5vw, 48px) 0 clamp(34px, 6vw, 68px);
  background:
    radial-gradient(120% 90% at 12% 0%, rgba(61, 242, 197, .10), transparent 62%),
    radial-gradient(90% 70% at 92% 10%, rgba(246, 180, 58, .07), transparent 60%),
    linear-gradient(180deg, var(--ink-2), var(--ink) 76%);
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-hero-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(24px, 4vw, 44px);
  margin-top: clamp(20px, 4vw, 36px);
}

.page-faq .faq-hero-main h1 {
  font-family: var(--font-display);
  font-weight: 900;
  letter-spacing: -.03em;
  line-height: 1.1;
  font-size: clamp(29px, 5.6vw, 54px);
  margin: 14px 0 0;
  max-width: 17ch;
}

.page-faq .faq-lede {
  margin: 18px 0 0;
  color: var(--text-dim);
  font-size: clamp(15px, 2.2vw, 17px);
  line-height: 1.78;
  max-width: 44ch;
}

.page-faq .faq-hero-note {
  margin: 14px 0 0;
  font-size: 14px;
  line-height: 1.7;
  color: var(--mist);
  padding-left: 13px;
  border-left: 2px solid var(--line-cyan);
  max-width: 42ch;
}

.page-faq .faq-aside {
  border: 1px solid var(--line);
  border-radius: var(--r-lg);
  background: rgba(22, 42, 37, .74);
  padding: clamp(18px, 3vw, 26px);
  box-shadow: var(--shadow);
}

.page-faq .faq-aside-title {
  margin: 0 0 14px;
  font-size: 11px;
  letter-spacing: .18em;
  color: var(--mist);
}

.page-faq .faq-steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 12px;
  counter-reset: faqstep;
}

.page-faq .faq-steps li {
  display: flex;
  gap: 12px;
  align-items: flex-start;
  font-size: 15px;
  line-height: 1.62;
  color: var(--text-dim);
}

.page-faq .faq-steps li::before {
  counter-increment: faqstep;
  content: counter(faqstep, decimal-leading-zero);
  flex: 0 0 26px;
  width: 26px;
  height: 26px;
  display: grid;
  place-items: center;
  font-family: var(--font-mono);
  font-size: 11px;
  color: var(--cyan);
  border: 1px solid var(--line-cyan);
  border-radius: var(--pill);
}

.page-faq .faq-aside-foot {
  margin: 18px 0 0;
  padding-top: 15px;
  border-top: 1px solid var(--line-soft);
  font-size: 13.5px;
  line-height: 1.65;
  color: var(--text-faint);
}

.page-faq .faq-aside-foot a {
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(61, 242, 197, .35);
}

.page-faq .faq-aside-foot a:hover,
.page-faq .faq-aside-foot a:focus-visible {
  color: var(--cream);
  border-bottom-color: var(--cream);
}

/* ---------- 分类索引 ---------- */
.page-faq .faq-cats-section {
  padding: clamp(34px, 6vw, 68px) 0;
  background: var(--ink-2);
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-cats-layout {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(24px, 4vw, 44px);
  align-items: center;
}

.page-faq .faq-cats {
  list-style: none;
  margin: 24px 0 0;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.page-faq .faq-cat {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  min-height: 44px;
  padding: 9px 18px 9px 10px;
  border-radius: var(--pill);
  border: 1px solid var(--line);
  background: rgba(7, 27, 22, .62);
  color: var(--cream);
  font-size: 15px;
  line-height: 1.3;
  text-decoration: none;
  transition: transform .2s var(--ease), border-color .2s var(--ease), background .2s var(--ease);
}

.page-faq .faq-cat:hover,
.page-faq .faq-cat:focus-visible {
  transform: translateY(-2px);
  border-color: var(--line-cyan);
  background: rgba(61, 242, 197, .09);
}

.page-faq .faq-cat-no {
  flex: 0 0 auto;
  width: 24px;
  height: 24px;
  display: grid;
  place-items: center;
  border-radius: var(--pill);
  background: var(--cyan);
  color: var(--ink);
  font-size: 11px;
}

.page-faq .faq-figure {
  margin: 0;
  border-radius: var(--r-lg);
  overflow: hidden;
  border: 1px solid var(--line);
  background: rgba(7, 27, 22, .6);
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-figure .media-caption {
  padding: 12px 16px 14px;
  font-size: 12.5px;
  line-height: 1.6;
  color: var(--text-faint);
  border-top: 1px solid var(--line-soft);
}

/* ---------- 问答主体 ---------- */
.page-faq .faq-body-section {
  padding: clamp(34px, 6vw, 72px) 0;
}

.page-faq .faq-layout {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(24px, 4vw, 46px);
  align-items: start;
}

.page-faq .faq-rail {
  display: none;
}

.page-faq .faq-rail-label {
  margin: 0 0 16px;
  font-size: 11px;
  letter-spacing: .18em;
  color: var(--mist);
}

.page-faq .faq-rail-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 4px;
}

.page-faq .faq-rail-link {
  display: flex;
  gap: 10px;
  align-items: baseline;
  padding: 9px 10px;
  border-radius: var(--r-sm);
  color: var(--text-dim);
  font-size: 14px;
  line-height: 1.45;
  text-decoration: none;
  transition: background .2s var(--ease), color .2s var(--ease);
}

.page-faq .faq-rail-link .mono {
  font-size: 11px;
  color: var(--cyan);
}

.page-faq .faq-rail-link:hover,
.page-faq .faq-rail-link:focus-visible {
  background: rgba(61, 242, 197, .09);
  color: var(--cream);
}

.page-faq .faq-group {
  scroll-margin-top: 96px;
}

.page-faq .faq-group + .faq-group {
  margin-top: clamp(30px, 5vw, 52px);
}

.page-faq .faq-group-head {
  display: flex;
  align-items: center;
  gap: 14px;
  margin-bottom: 16px;
}

.page-faq .faq-group-title {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 800;
  letter-spacing: -.02em;
  font-size: clamp(19px, 3vw, 25px);
  color: var(--cream);
  white-space: nowrap;
}

.page-faq .faq-group-rule {
  flex: 1 1 auto;
  height: 1px;
  background: linear-gradient(90deg, var(--line-cyan), rgba(217, 207, 184, 0));
}

.page-faq .faq-item {
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  background: rgba(22, 42, 37, .55);
  overflow: hidden;
  transition: border-color .2s var(--ease), background .2s var(--ease), transform .2s var(--ease);
}

.page-faq .faq-item + .faq-item {
  margin-top: 10px;
}

.page-faq .faq-item:hover {
  border-color: rgba(61, 242, 197, .28);
  transform: translateY(-2px);
}

.page-faq .faq-item[open] {
  border-color: var(--line-cyan);
  background: rgba(22, 42, 37, .88);
  transform: none;
}

.page-faq .faq-q {
  display: flex;
  align-items: flex-start;
  gap: 13px;
  min-height: 44px;
  padding: 15px 16px;
  cursor: pointer;
  list-style: none;
  font-size: clamp(15px, 2.1vw, 16.5px);
  font-weight: 600;
  line-height: 1.55;
  color: var(--cream);
}

.page-faq .faq-q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-q::marker {
  content: "";
}

.page-faq .faq-q:focus-visible {
  outline: 2px solid var(--cyan);
  outline-offset: -2px;
  border-radius: var(--r-md);
}

.page-faq .faq-q-no {
  flex: 0 0 auto;
  padding-top: 3px;
  font-size: 11.5px;
  color: var(--cyan);
  letter-spacing: .04em;
}

.page-faq .faq-q-text {
  flex: 1 1 auto;
}

.page-faq .faq-q-icon {
  position: relative;
  flex: 0 0 18px;
  width: 18px;
  height: 18px;
  margin-top: 4px;
}

.page-faq .faq-q-icon::before,
.page-faq .faq-q-icon::after {
  content: "";
  position: absolute;
  background: var(--cyan);
  border-radius: 2px;
  transition: transform .25s var(--ease), opacity .25s var(--ease);
}

.page-faq .faq-q-icon::before {
  left: 0;
  top: 8px;
  width: 18px;
  height: 2px;
}

.page-faq .faq-q-icon::after {
  left: 8px;
  top: 0;
  width: 2px;
  height: 18px;
}

.page-faq .faq-item[open] .faq-q-icon::after {
  transform: scaleY(0);
  opacity: 0;
}

.page-faq .faq-a {
  padding: 0 16px 18px;
}

.page-faq .faq-a p {
  margin: 0;
  max-width: 62ch;
  font-size: 15px;
  line-height: 1.82;
  color: var(--text-dim);
}

/* ---------- 状态灯图例 ---------- */
.page-faq .faq-legend-section {
  padding: clamp(34px, 6vw, 68px) 0;
  background: var(--ink-2);
  border-top: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-legend-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(24px, 4vw, 44px);
  align-items: center;
}

.page-faq .faq-legend {
  list-style: none;
  margin: 24px 0 0;
  padding: 0;
  display: grid;
  gap: 8px;
}

.page-faq .faq-legend-item {
  display: flex;
  gap: 14px;
  align-items: flex-start;
  padding: 13px 15px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-sm);
  background: rgba(7, 27, 22, .5);
}

.page-faq .faq-legend-item strong {
  display: block;
  font-size: 15px;
  font-weight: 700;
  color: var(--cream);
  margin-bottom: 3px;
}

.page-faq .faq-legend-item span:not(.faq-lamp) {
  display: block;
  font-size: 14px;
  line-height: 1.65;
  color: var(--text-dim);
}

.page-faq .faq-lamp {
  flex: 0 0 auto;
  width: 12px;
  height: 12px;
  margin-top: 6px;
  border-radius: 50%;
  background: var(--mist);
  box-shadow: 0 0 0 3px rgba(168, 222, 208, .14);
}

.page-faq .faq-lamp--dim {
  background: var(--moss);
  box-shadow: 0 0 0 3px rgba(97, 126, 99, .22);
}

.page-faq .faq-lamp--amber {
  background: var(--amber);
  box-shadow: 0 0 0 3px rgba(246, 180, 58, .18);
}

.page-faq .faq-lamp--cyan {
  background: var(--cyan);
  box-shadow: 0 0 0 3px rgba(61, 242, 197, .18);
}

.page-faq .faq-lamp--breath {
  animation: faq-breath 2.4s var(--ease) infinite;
}

@keyframes faq-breath {
  0%, 100% { opacity: 1; transform: scale(1); }
  50% { opacity: .5; transform: scale(.86); }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-lamp--breath {
    animation: none;
  }
  .page-faq .faq-cat:hover,
  .page-faq .faq-item:hover {
    transform: none;
  }
}

/* ---------- 人工协助 ---------- */
.page-faq .faq-help {
  padding: clamp(34px, 6vw, 72px) 0;
}

.page-faq .faq-help-card {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(22px, 3vw, 36px);
  padding: clamp(22px, 4vw, 42px);
  border: 1px solid var(--line-cyan);
  border-radius: var(--r-lg);
  background:
    radial-gradient(90% 120% at 0% 0%, rgba(61, 242, 197, .12), transparent 58%),
    linear-gradient(140deg, rgba(22, 42, 37, .96), rgba(7, 27, 22, .96));
  box-shadow: var(--shadow);
}

.page-faq .faq-help-card .section-lede {
  margin-top: 12px;
  max-width: 40ch;
}

.page-faq .faq-help-extra {
  margin: 14px 0 0;
  max-width: 40ch;
  font-size: 14px;
  line-height: 1.7;
  color: var(--mist);
}

.page-faq .faq-help-btn {
  margin-top: 22px;
  display: inline-flex;
  align-items: center;
  min-height: 44px;
}

.page-faq .faq-contact {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 10px;
  align-content: start;
}

.page-faq .faq-contact li {
  display: grid;
  gap: 4px;
  padding: 13px 15px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-sm);
  background: rgba(7, 27, 22, .55);
}

.page-faq .faq-contact-label {
  font-size: 11px;
  letter-spacing: .16em;
  color: var(--mist);
}

.page-faq .faq-contact-value {
  font-size: 15px;
  line-height: 1.55;
  color: var(--cream);
  word-break: break-word;
}

/* ---------- 媒体查询 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-hero-grid {
    grid-template-columns: minmax(0, 1.3fr) minmax(0, .7fr);
    align-items: end;
  }

  .page-faq .faq-cats-layout {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, .95fr);
  }

  .page-faq .faq-legend-grid {
    grid-template-columns: minmax(0, 1fr) minmax(0, .9fr);
  }

  .page-faq .faq-help-card {
    grid-template-columns: minmax(0, 1.1fr) minmax(0, .9fr);
    align-items: start;
  }
}

@media (min-width: 960px) {
  .page-faq .faq-layout {
    grid-template-columns: 236px minmax(0, 1fr);
    gap: clamp(28px, 3.5vw, 52px);
  }

  .page-faq .faq-rail {
    display: block;
    position: sticky;
    top: 96px;
    padding-left: 20px;
    border-left: 1px solid var(--line);
  }

  .page-faq .faq-legend-grid {
    grid-template-columns: minmax(0, .95fr) minmax(0, 1fr);
    gap: clamp(28px, 4vw, 56px);
  }

  .page-faq .faq-q {
    padding: 17px 20px;
  }

  .page-faq .faq-a {
    padding: 0 20px 20px;
  }
}
</main>

.page-faq {
  background: var(--ink);
  color: var(--cream);
}

/* ---------- Hero ---------- */
.page-faq .faq-hero {
  position: relative;
  padding: clamp(22px, 5vw, 48px) 0 clamp(34px, 6vw, 68px);
  background:
    radial-gradient(120% 90% at 12% 0%, rgba(61, 242, 197, .10), transparent 62%),
    radial-gradient(90% 70% at 92% 10%, rgba(246, 180, 58, .07), transparent 60%),
    linear-gradient(180deg, var(--ink-2), var(--ink) 76%);
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-hero-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(24px, 4vw, 44px);
  margin-top: clamp(20px, 4vw, 36px);
}

.page-faq .faq-hero-main h1 {
  font-family: var(--font-display);
  font-weight: 900;
  letter-spacing: -.03em;
  line-height: 1.1;
  font-size: clamp(29px, 5.6vw, 54px);
  margin: 14px 0 0;
  max-width: 17ch;
}

.page-faq .faq-lede {
  margin: 18px 0 0;
  color: var(--text-dim);
  font-size: clamp(15px, 2.2vw, 17px);
  line-height: 1.78;
  max-width: 44ch;
}

.page-faq .faq-hero-note {
  margin: 14px 0 0;
  font-size: 14px;
  line-height: 1.7;
  color: var(--mist);
  padding-left: 13px;
  border-left: 2px solid var(--line-cyan);
  max-width: 42ch;
}

.page-faq .faq-aside {
  border: 1px solid var(--line);
  border-radius: var(--r-lg);
  background: rgba(22, 42, 37, .74);
  padding: clamp(18px, 3vw, 26px);
  box-shadow: var(--shadow);
}

.page-faq .faq-aside-title {
  margin: 0 0 14px;
  font-size: 11px;
  letter-spacing: .18em;
  color: var(--mist);
}

.page-faq .faq-steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 12px;
  counter-reset: faqstep;
}

.page-faq .faq-steps li {
  display: flex;
  gap: 12px;
  align-items: flex-start;
  font-size: 15px;
  line-height: 1.62;
  color: var(--text-dim);
}

.page-faq .faq-steps li::before {
  counter-increment: faqstep;
  content: counter(faqstep, decimal-leading-zero);
  flex: 0 0 26px;
  width: 26px;
  height: 26px;
  display: grid;
  place-items: center;
  font-family: var(--font-mono);
  font-size: 11px;
  color: var(--cyan);
  border: 1px solid var(--line-cyan);
  border-radius: var(--pill);
}

.page-faq .faq-aside-foot {
  margin: 18px 0 0;
  padding-top: 15px;
  border-top: 1px solid var(--line-soft);
  font-size: 13.5px;
  line-height: 1.65;
  color: var(--text-faint);
}

.page-faq .faq-aside-foot a {
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(61, 242, 197, .35);
}

.page-faq .faq-aside-foot a:hover,
.page-faq .faq-aside-foot a:focus-visible {
  color: var(--cream);
  border-bottom-color: var(--cream);
}

/* ---------- 分类索引 ---------- */
.page-faq .faq-cats-section {
  padding: clamp(34px, 6vw, 68px) 0;
  background: var(--ink-2);
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-cats-layout {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(24px, 4vw, 44px);
  align-items: center;
}

.page-faq .faq-cats {
  list-style: none;
  margin: 24px 0 0;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.page-faq .faq-cat {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  min-height: 44px;
  padding: 9px 18px 9px 10px;
  border-radius: var(--pill);
  border: 1px solid var(--line);
  background: rgba(7, 27, 22, .62);
  color: var(--cream);
  font-size: 15px;
  line-height: 1.3;
  text-decoration: none;
  transition: transform .2s var(--ease), border-color .2s var(--ease), background .2s var(--ease);
}

.page-faq .faq-cat:hover,
.page-faq .faq-cat:focus-visible {
  transform: translateY(-2px);
  border-color: var(--line-cyan);
  background: rgba(61, 242, 197, .09);
}

.page-faq .faq-cat-no {
  flex: 0 0 auto;
  width: 24px;
  height: 24px;
  display: grid;
  place-items: center;
  border-radius: var(--pill);
  background: var(--cyan);
  color: var(--ink);
  font-size: 11px;
}

.page-faq .faq-figure {
  margin: 0;
  border-radius: var(--r-lg);
  overflow: hidden;
  border: 1px solid var(--line);
  background: rgba(7, 27, 22, .6);
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-figure .media-caption {
  padding: 12px 16px 14px;
  font-size: 12.5px;
  line-height: 1.6;
  color: var(--text-faint);
  border-top: 1px solid var(--line-soft);
}

/* ---------- 问答主体 ---------- */
.page-faq .faq-body-section {
  padding: clamp(34px, 6vw, 72px) 0;
}

.page-faq .faq-layout {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(24px, 4vw, 46px);
  align-items: start;
}

.page-faq .faq-rail {
  display: none;
}

.page-faq .faq-rail-label {
  margin: 0 0 16px;
  font-size: 11px;
  letter-spacing: .18em;
  color: var(--mist);
}

.page-faq .faq-rail-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 4px;
}

.page-faq .faq-rail-link {
  display: flex;
  gap: 10px;
  align-items: baseline;
  padding: 9px 10px;
  border-radius: var(--r-sm);
  color: var(--text-dim);
  font-size: 14px;
  line-height: 1.45;
  text-decoration: none;
  transition: background .2s var(--ease), color .2s var(--ease);
}

.page-faq .faq-rail-link .mono {
  font-size: 11px;
  color: var(--cyan);
}

.page-faq .faq-rail-link:hover,
.page-faq .faq-rail-link:focus-visible {
  background: rgba(61, 242, 197, .09);
  color: var(--cream);
}

.page-faq .faq-group {
  scroll-margin-top: 96px;
}

.page-faq .faq-group + .faq-group {
  margin-top: clamp(30px, 5vw, 52px);
}

.page-faq .faq-group-head {
  display: flex;
  align-items: center;
  gap: 14px;
  margin-bottom: 16px;
}

.page-faq .faq-group-title {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 800;
  letter-spacing: -.02em;
  font-size: clamp(19px, 3vw, 25px);
  color: var(--cream);
  white-space: nowrap;
}

.page-faq .faq-group-rule {
  flex: 1 1 auto;
  height: 1px;
  background: linear-gradient(90deg, var(--line-cyan), rgba(217, 207, 184, 0));
}

.page-faq .faq-item {
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  background: rgba(22, 42, 37, .55);
  overflow: hidden;
  transition: border-color .2s var(--ease), background .2s var(--ease), transform .2s var(--ease);
}

.page-faq .faq-item + .faq-item {
  margin-top: 10px;
}

.page-faq .faq-item:hover {
  border-color: rgba(61, 242, 197, .28);
  transform: translateY(-2px);
}

.page-faq .faq-item[open] {
  border-color: var(--line-cyan);
  background: rgba(22, 42, 37, .88);
  transform: none;
}

.page-faq .faq-q {
  display: flex;
  align-items: flex-start;
  gap: 13px;
  min-height: 44px;
  padding: 15px 16px;
  cursor: pointer;
  list-style: none;
  font-size: clamp(15px, 2.1vw, 16.5px);
  font-weight: 600;
  line-height: 1.55;
  color: var(--cream);
}

.page-faq .faq-q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-q::marker {
  content: "";
}

.page-faq .faq-q:focus-visible {
  outline: 2px solid var(--cyan);
  outline-offset: -2px;
  border-radius: var(--r-md);
}

.page-faq .faq-q-no {
  flex: 0 0 auto;
  padding-top: 3px;
  font-size: 11.5px;
  color: var(--cyan);
  letter-spacing: .04em;
}

.page-faq .faq-q-text {
  flex: 1 1 auto;
}

.page-faq .faq-q-icon {
  position: relative;
  flex: 0 0 18px;
  width: 18px;
  height: 18px;
  margin-top: 4px;
}

.page-faq .faq-q-icon::before,
.page-faq .faq-q-icon::after {
  content: "";
  position: absolute;
  background: var(--cyan);
  border-radius: 2px;
  transition: transform .25s var(--ease), opacity .25s var(--ease);
}

.page-faq .faq-q-icon::before {
  left: 0;
  top: 8px;
  width: 18px;
  height: 2px;
}

.page-faq .faq-q-icon::after {
  left: 8px;
  top: 0;
  width: 2px;
  height: 18px;
}

.page-faq .faq-item[open] .faq-q-icon::after {
  transform: scaleY(0);
  opacity: 0;
}

.page-faq .faq-a {
  padding: 0 16px 18px;
}

.page-faq .faq-a p {
  margin: 0;
  max-width: 62ch;
  font-size: 15px;
  line-height: 1.82;
  color: var(--text-dim);
}

/* ---------- 状态灯图例 ---------- */
.page-faq .faq-legend-section {
  padding: clamp(34px, 6vw, 68px) 0;
  background: var(--ink-2);
  border-top: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-legend-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(24px, 4vw, 44px);
  align-items: center;
}

.page-faq .faq-legend {
  list-style: none;
  margin: 24px 0 0;
  padding: 0;
  display: grid;
  gap: 8px;
}

.page-faq .faq-legend-item {
  display: flex;
  gap: 14px;
  align-items: flex-start;
  padding: 13px 15px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-sm);
  background: rgba(7, 27, 22, .5);
}

.page-faq .faq-legend-item strong {
  display: block;
  font-size: 15px;
  font-weight: 700;
  color: var(--cream);
  margin-bottom: 3px;
}

.page-faq .faq-legend-item span:not(.faq-lamp) {
  display: block;
  font-size: 14px;
  line-height: 1.65;
  color: var(--text-dim);
}

.page-faq .faq-lamp {
  flex: 0 0 auto;
  width: 12px;
  height: 12px;
  margin-top: 6px;
  border-radius: 50%;
  background: var(--mist);
  box-shadow: 0 0 0 3px rgba(168, 222, 208, .14);
}

.page-faq .faq-lamp--dim {
  background: var(--moss);
  box-shadow: 0 0 0 3px rgba(97, 126, 99, .22);
}

.page-faq .faq-lamp--amber {
  background: var(--amber);
  box-shadow: 0 0 0 3px rgba(246, 180, 58, .18);
}

.page-faq .faq-lamp--cyan {
  background: var(--cyan);
  box-shadow: 0 0 0 3px rgba(61, 242, 197, .18);
}

.page-faq .faq-lamp--breath {
  animation: faq-breath 2.4s var(--ease) infinite;
}

@keyframes faq-breath {
  0%, 100% { opacity: 1; transform: scale(1); }
  50% { opacity: .5; transform: scale(.86); }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-lamp--breath {
    animation: none;
  }
  .page-faq .faq-cat:hover,
  .page-faq .faq-item:hover {
    transform: none;
  }
}

/* ---------- 人工协助 ---------- */
.page-faq .faq-help {
  padding: clamp(34px, 6vw, 72px) 0;
}

.page-faq .faq-help-card {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(22px, 3vw, 36px);
  padding: clamp(22px, 4vw, 42px);
  border: 1px solid var(--line-cyan);
  border-radius: var(--r-lg);
  background:
    radial-gradient(90% 120% at 0% 0%, rgba(61, 242, 197, .12), transparent 58%),
    linear-gradient(140deg, rgba(22, 42, 37, .96), rgba(7, 27, 22, .96));
  box-shadow: var(--shadow);
}

.page-faq .faq-help-card .section-lede {
  margin-top: 12px;
  max-width: 40ch;
}

.page-faq .faq-help-extra {
  margin: 14px 0 0;
  max-width: 40ch;
  font-size: 14px;
  line-height: 1.7;
  color: var(--mist);
}

.page-faq .faq-help-btn {
  margin-top: 22px;
  display: inline-flex;
  align-items: center;
  min-height: 44px;
}

.page-faq .faq-contact {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 10px;
  align-content: start;
}

.page-faq .faq-contact li {
  display: grid;
  gap: 4px;
  padding: 13px 15px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-sm);
  background: rgba(7, 27, 22, .55);
}

.page-faq .faq-contact-label {
  font-size: 11px;
  letter-spacing: .16em;
  color: var(--mist);
}

.page-faq .faq-contact-value {
  font-size: 15px;
  line-height: 1.55;
  color: var(--cream);
  word-break: break-word;
}

/* ---------- 媒体查询 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-hero-grid {
    grid-template-columns: minmax(0, 1.3fr) minmax(0, .7fr);
    align-items: end;
  }

  .page-faq .faq-cats-layout {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, .95fr);
  }

  .page-faq .faq-legend-grid {
    grid-template-columns: minmax(0, 1fr) minmax(0, .9fr);
  }

  .page-faq .faq-help-card {
    grid-template-columns: minmax(0, 1.1fr) minmax(0, .9fr);
    align-items: start;
  }
}

@media (min-width: 960px) {
  .page-faq .faq-layout {
    grid-template-columns: 236px minmax(0, 1fr);
    gap: clamp(28px, 3.5vw, 52px);
  }

  .page-faq .faq-rail {
    display: block;
    position: sticky;
    top: 96px;
    padding-left: 20px;
    border-left: 1px solid var(--line);
  }

  .page-faq .faq-legend-grid {
    grid-template-columns: minmax(0, .95fr) minmax(0, 1fr);
    gap: clamp(28px, 4vw, 56px);
  }

  .page-faq .faq-q {
    padding: 17px 20px;
  }

  .page-faq .faq-a {
    padding: 0 20px 20px;
  }
}